Description: This easy to read guide will give you insight into the ways difficult people think, what they fear, and why they behave the way they do. Strategies include ways to deal with Tank attacks, Grenade tantrums, Snipers, Know-it-Alls, Think-they-know-it-alls, Whiners, Yes, Maybe, No, and Nothing people!

208 pages, 9 x 6 inches

by by Rick Brinkman and Rick Kirschner

Price: $14.95